About GINZ.com
Safe Shopping Guarantee
Here at GINZ.com, we want your shopping experience to be enjoyable and secure.
The purchase area of our site is secure. This means that any information you send us is protected by encryption. It's easy to tell when you are protected by encryption - the lock or key at the bottom of your browser changes colour or is no longer broken. This may vary depending on your browser.
Shopping with us is safe.
Credit card fraud is virtually non-existent on the Internet, but it could happen. If you experience fraudulent use of your credit card as a result of shopping with GINZ.com, simply notify your credit card company in accordance with its reporting rules and procedures. Most companies will either cover all of the fraudulent purchases or hold you liable for a maximum of $50.00.
In the unlikely event that your credit card company discovers credit card fraud, and holds you liable for some portion of the unauthorized charges, there is no need to worry. Provided the purchase was made through our secure server, GINZ.com will reimburse you for the remaining liability up to a maximum of $50.00. This is standard practice on the Internet, and just part of the reason why people prefer shopping with us.
GINZ.com will comply with the Tourism Industry Association New Zealand's Code of Practice.
You can always order by telephone or fax. Simply call us at 0064-3-366-4486 from outside New Zealand or fax us at 0064-3-366-4452. No matter how you place your order with us, we want you to have a travel service buying experience beyond your expectations.
My very best holiday wishes
Michael Nees
Managing Director
Michael Nees Travel NZ Ltd.
Email: info@ginz.com | Phone: +64 3 544 9493 | 5 Balou Place, Richmond, New Zealand
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